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Melbet Rules and Regulations in Bangladesh

These Terms and Conditions set the legal framework for using the official website and mobile app in Bangladesh. By accessing any betting services, you confirm you are allowed to use them under Bangladeshi law and your own circumstances. The rules govern registration, bets, bonuses, payments, and your account rights and duties. These requirements apply to all users in Bangladesh and you should read them before placing any bet.

General Terms

  • Agreement to terms
    • By creating an account and using the services, you agree to these Terms and any policies referenced here. Continued use after updates means you accept revised terms. You should read this page regularly.
    • If you disagree, you must stop using the services and close your account.
  • Eligibility and local legality
    • You must be at least 18 years old and legally allowed to engage in online betting under the laws of Bangladesh and any other applicable jurisdiction.
    • Access to the site does not constitute an offer or invitation where betting is prohibited. You are responsible for understanding whether betting is legal for you.
    • One account per person, household, IP/device cluster is permitted unless we approve otherwise.
  • Changes to terms and services
    • The operator may modify rules, bet limits, odds formats, markets, and bonuses to maintain integrity or meet regulatory and compliance needs.
    • Material changes will be posted on this page or within the account area.
  • Proper platform use
    • You agree not to misuse services, attempt to manipulate odds, scrape event data, or use bots, scripts, or arbitrage systems designed to bypass fairness controls.
    • You agree to provide accurate registration data and keep it up to date.
    • Shared, proxy, or third‑party use of your account is prohibited.
  • Content and intellectual property
    • Markets, data, event statistics, odds, and site content are protected. You may not copy, distribute, or commercialize this content without written permission.
  • Liability and disclaimers
    • Services are provided on an as‑available basis. To the extent allowed by law, the operator is not liable for indirect, incidental, or consequential loss, loss of profits, or data.
    • We are not responsible for interruptions due to telecom outages, force majeure, or third‑party failures beyond reasonable control. Settlements of bets follow official results and published rules.
  • Suspension and closure
    • We may suspend or close accounts for breaches, ineligible use, risk concerns, or to meet AML/CTF duties. Remaining balances will be handled under these Terms and applicable law.
  • Priority of versions
    • In case of conflict between localized copies, the version published on the platform’s legal pages takes priority.

General Betting Rules

  • Eligibility to place bets
    • Only verified account holders who meet age and legal requirements may place a bet. You must have sufficient cleared funds.
  • Bet acceptance
    • A bet is accepted when it appears as confirmed in your bet history. Pending or processing status means it has not been accepted.
    • Markets may be suspended or closed at any time. Bets placed after an event outcome becomes known or after a market is closed will be void unless listed as live betting.
  • Odds, settlement, and results
    • Odds are subject to change before acceptance. Settlement is based on the official result from the relevant governing body at the time of settlement.
    • If an event is postponed, abandoned, or relocated, settlement follows the sport‑specific house rules published in the Help/Rules area. Some bets may stand, some may be void.
  • Minimum and maximum stakes and payouts
    • Minimum stake and maximum payout per bet or per event will be displayed in the bet slip or rules. Limits may vary by sport, market, and account status.
  • Errors and palpable mistakes
    • If a pricing or market error occurs, we may void the bet, settle at the correct odds, or adjust the bet in line with house rules. Examples include inverted odds, missing participants, or technical glitches.
  • Restrictions and fair use
    • We may impose bet limits, timeouts, or market exclusions for risk control, responsible gambling, or legal compliance.
    • Syndicate betting, multiple accounts, or attempts to exploit bonuses or obvious odds errors may result in cancellation and account action.
  • Cancellations and cash‑out
    • Bets cannot be canceled by you once accepted, unless a cash‑out feature is available and used before market suspension.
    • We may void or adjust bets for compliance reasons, suspicious patterns, or data feed failures.
  • Record keeping
    • Your bet history in the account area is the authoritative record. You should read market‑specific rules before placing bets.

Payment Rules

  • Funding your account
    • Deposit methods and currencies available to Bangladesh users are shown in the cashier. Only payment instruments in your own name may be used. Third‑party transfers are not allowed.
    • We may request proof of ownership for cards, e‑wallets, or other instruments before crediting or paying out.
  • Withdrawals
    • Withdrawals are paid to the method used for deposit, where possible. We may split or combine withdrawals to meet security and AML requirements.
    • Standard processing times: deposits are usually instant to 24 hours; withdrawals generally take 1–5 business days depending on method and checks. Banking or network delays can occur.
  • Limits, fees, and conversions
    • Minimum and maximum amounts per transaction appear in the cashier and may vary by method. Currency conversion may apply if your account currency differs; your bank or provider may charge fees.
    • We may charge administrative fees for dormant accounts, chargebacks, or repeated failed withdrawals, as permitted by law.
  • Verification (KYC/AML)
    • Before any withdrawal, and at any time later, we may request identity verification, proof of address, payment ownership, and where appropriate, source of funds. Failure to provide documents may lead to delays or restrictions.
  • Transaction rules and restrictions
    • Deposits must be wagered at least once on bets or games before withdrawal to satisfy AML controls, unless otherwise stated. Attempted credit‑card recycling or instant withdrawal after deposit can trigger review.
    • Bonuses and free bet offers carry separate wagering rules published in the promotions area.
  • Reversals and cancellations
    • Suspected fraudulent deposits, chargebacks, or mismatched details may result in reversal, freezing of funds, and account investigation. We may report transactions to competent authorities where required.

Responsible Gambling

  • Our approach
    • The platform supports responsible betting and aims to help you stay in control. You can limit spend and time and pause activity when needed.
  • Control tools
    • Deposit, loss, and stake limits by day, week, or month.
    • Session reminders and time‑outs (24 hours to several weeks).
    • Self‑exclusion for extended periods, during which account access and marketing are blocked.
    • Reality checks and a risk self‑assessment questionnaire in the account area.
  • Practical rules
    • Limits take effect prospectively. Existing open bets will settle normally. Remaining balances can be withdrawn subject to Payment Rules.
    • You should avoid betting when stressed, tired, or under the influence, and only bet what you can afford to lose.
  • Support and resources
    • Gambling Therapy: gamblingtherapy.org
    • Gamblers Anonymous International: gamblersanonymous.org
    • International Centre for Responsible Gaming: icrg.org
    • Local mental health services (for example, NIMH Dhaka) may offer counseling support.

Anti-Money Laundering

  • Legal obligations
    • The operator implements AML/CFT controls to prevent money laundering and terrorism financing and to protect the integrity of betting services for Bangladesh users.
  • KYC identification
    • We verify identity, age, and address, and may require proof of payment ownership and source of funds. Enhanced due diligence applies to higher‑risk profiles and transactions.
  • Monitoring and detection
    • Automated and manual monitoring looks for unusual patterns: rapid deposit/withdraw cycles, third‑party payments, false registration data, or linked accounts.
    • Suspicious activity may be reported to relevant authorities where the law requires, and accounts may be restricted during review.
  • Consequences of breaches
    • Measures can include limits on deposits or bets, freezing balances, canceling transactions, closing accounts, and confiscating funds where mandated by law or court order.

Privacy Policy

  • Data we collect
    • Registration and account details, verification documents, betting and transaction history, device and log data, cookies, and marketing preferences.
  • How we use data
    • To provide services, verify identity and age, manage your account, process payments, prevent fraud, set bonuses, personalize content, and meet legal obligations.
  • Sharing and transfers
    • Data may be shared with payment processors, KYC providers, risk tools, analytics vendors, and regulators or law enforcement where required. Data may be transferred internationally under appropriate safeguards.
  • Your rights
    • Subject to applicable law, you can request access, correction, deletion, restriction, portability, and opt out of direct marketing. You can adjust preferences in your account or contact support.
  • Retention and cookies
    • We retain data only as long as needed for legal, regulatory, tax, or dispute purposes. Cookie controls are available through your browser and the on‑site settings; some cookies are needed for core use of the site.

Security

  • Platform protection
    • Transport Layer Security protects data in transit, and sensitive fields are encrypted at rest. Systems are segmented and monitored for anomalies.
  • Account safeguards
    • Strong password rules apply. Two‑factor authentication is available and recommended. Multiple failed logins can trigger protective locks.
  • Operational measures
    • Access to production systems is restricted, logged, and reviewed. Regular audits, patching, and incident response procedures support service integrity.
  • Your responsibilities
    • Keep credentials confidential, enable 2FA, secure your devices, and log out after each session. Report suspected phishing, unusual odds displays, or unauthorized bets to support immediately.