Responsible Gaming

Gambling can lead to financial loss. Set clear limits and protect your wellbeing. On Melbet, account tools help you play responsibly, set limits, and manage sessions. Here are useful tips to protect your balance and mood:

• Treat betting as entertainment, not a way to make money.
• Decide a budget you can afford to lose before playing.
• Use deposit, loss, and wager limits in your account.
• Set session time limits and take regular breaks.
• Do not chase losses or borrow to gamble.
• Keep bill money and savings separate from play funds.
• Play only when calm, not under stress, alcohol, or fatigue.
• Check your play history and spending to stay in control.
• Turn on reality check reminders to track time playing.
• Use device or parental controls to block access for minors.

Warning signs can build slowly. Gambling addiction is serious and needs prompt attention and help.

• Spending more than planned or beyond set limits.
• Feeling restless or irritable when not gambling.
• Chasing losses after a bad session.
• Hiding play or lying about betting.
• Skipping work, study, or family duties.
• Using loans, credit, or selling items to fund play.
• Needing bigger stakes to feel the same excitement.
• Thinking about gambling most of the day.
• Playing to escape stress, sadness, or boredom.
• Trying to cut down but not managing to stop.

Combating betting addiction takes structure, support, and limits. Melbet provides features that help prevent harms and reduce risk.

• Set strict deposit, loss, and wager limits to control spend.
• Activate session time limits and reality checks to manage time.
• Use time-out for short breaks from betting.
• Apply self-exclusion for a longer cooling-off period.
• Remove saved payment methods to slow down spending.
• Disable promotional messages in preferences if they trigger play.
• Limit product types to reduce triggers and stay focused.
• Review account history weekly to learn your patterns.
• Ask Support to block or restrict your account when needed.
• Seek professional help and tell a trusted person for support.

You are not alone. Support is available in Bangladesh and online.

• Kaan Pete Roi: Emotional support helpline — https://www.kaanpeteroi.org
• Moner Bondhu: Counseling and therapy — https://monerbondhu.org
• Maya: Anonymous mental health support — https://maya.com.bd
• National Institute of Mental Health (NIMH), Dhaka: Information and services — http://nimh.gov.bd
• Gambling Therapy: Global online support and tools — https://www.gamblingtherapy.org
• Gamblers Anonymous: Online meetings and peer support — https://www.gamblersanonymous.org/ga/meetings

If you think your play is harmful, you can contact Melbet support. Our team can assist with limits, time-outs, or self-exclusion.

• 24/7 Live Chat in the website and app.
• Email support via Help > Contact Us in your account.
• In-app support: Menu > Support > Message Us.
• Responsible Gaming requests: Account > Responsible Gaming.
• Self-exclusion request by live chat or email.
• Help Centre in your account: FAQs and contact form.
• Telegram or WhatsApp channels listed in the Help Centre.
• Request a callback where available.